Want to know if you should try Le Tote or how to cancel Le Tote? Read this very honest review and experience of a long time subscriber that is no longer subscribed.
This review was originally posted in 2018 when I first started using Le Tote. I continued to use Le Tote until 2020 when I paused my account. I do think I bought a couple of things with credits in 2021 with no issues.
I still have some clothes I kept from boxes and full disclosure, I worked with Le Tote many times. I was an affiliate for them and was at one time their top affiliate. They even offered to bring me out to their headquarters in California. I truly loved the service. That has all changed and that’s why this review is being updated.
Honest Le Tote Review
First let me say, this is all my personal opinion and experience with Le Tote. Also nothing in this post is legal advice. If you are struggling to cancel Le Tote I recommend speaking with your bank and possibly a lawyer.
Le Tote is (maybe was?) a subscription box where you’d get clothes you picked out that you rented. You’d keep them as long as you wanted but would send them back when you wanted more. You did have the option to also buy the clothes at a discount.
Clothing rental is a really fun way to supplement your wardrobe and still something I enjoy from time to time. But things started to change with Le Tote when they bought Lord & Taylor in 2019. From there it gets messy so let’s start with a timeline of events.
- August 2019- Le Tote buys Lord & Taylor for $75 million This is when I first started to have issues on the side of working with Le Tote but was promised they were just changing somethings and everything would be worked out later. The last time I had contact with anyone as far as working with Le Tote was in 2019 when they just stopped replying to any emails.
- June 2020- Le Tote sues Urban Outfitters saying they stole trade secrets.
- August 2020- Le Tote and Lord & Taylor file bankruptcy
- October 2020- Saadia Group buys Le Tote.
- October 2022- The last time Le Tote has posted on their social media accounts.
- March 2023- The last response to a negative Better Business Bureau complaint.
- January 2023- Website is updated and says “WE’RE UPGRADING! While we complete our warehouse expansion, we will ship your next tote in the week of 01/23/2023”
- January 2024- Jack Saadia sued by Cushman & Wakefield for back rent. Jack Saadia is the co-founder of the Saadia Group. The lawsuit is demanding $2.5 million in back rent.
- February 21st, 2024– The website is now giving a 503 which means something is going on with the server. This could mean they stopped paying for hosting.
- March 1st, 2024- News article about Lord & Taylor says Saadia Group has been “effectively shut down.” Reports seem to also be that people are no longer being charged.
Around October 2023 reports of people not getting their totes and not being able to cancel start to flood into sites like the Better Business Bureau, Trustpilot, the customer run Le Tote Review Facebook group, and my clothing rental Facebook group.
A woman also started sharing her story of trying to cancel Le Tote which she had been paying for without getting a tote for 4 years without knowing it. She also had issues trying to cancel. There hasn’t been a recent update from her but she seems to be having the same issues many others are.
Saadia Group that owns Le Tote also owns New York and Company which also has a clothing rental service. People are reporting the same kinds of issues with their clothing rental service NY&C Closet. I’m currently researching this as my account with them is still on hold so I’ve not had any issues myself. I will be updating my NY&C Closet review ASAP with what I find.
Saadia Group has been apart of some recent legal trouble. Their brand New York and Company was sued for fake and inflated prices and Gabrielle Union sued over trademark use by New York and Company.
The Saadia Group website also seems to be gone however there is no news of them going out of business.
Update (1/9/24): There are alleged rumors that Le Tote and New York and Company Closet are have not been paying the service they use for billing and that this is why accounts seem suddenly locked. These alleged rumors are coming from people saying they are employees or past employees. They say they allegedly employees can’t even cancel accounts which could be why no one is hearing back from customer service. Again I want to stress this is all allegedly and there is no proof and I make no claim that this is true. This is just the current information going around in circles of people trying to cancel.
My Personal Story of Trying to Cancel Le Tote
December 2023 is when my 2 month pause was up and it was time to re-pause it. I had been doing this for months with no issues. This time it wouldn’t pause. I tried on the computer and on mobile. I’ve tried many times over the last month with no success.
At this point I tried to contact customer service. I tried first to go to their help page which now just says “Oops, this help center no longer exists.” And their chatbox just says they are busy and leave an email they will get back to you. I have used this multiple times now for over a month with no reply.
I have tried multiple phone numbers listed on their website and social media accounts. I also tried different email accounts. The phone numbers are disconnected and they don’t reply to emails.
So that leads us to, how do you cancel Le Tote if they don’t reply to any forms of contact?
How to Cancel Le Tote
I have some credits on my account for free months so I’m using that time to try and cancel to help others figure out how to cancel Le Tote. As of January 8th, 2024 my attempts have failed.
The only way people have found to cancel Le Tote so far is to have their bank issue a new credit card and turn off the service that allows subscriptions to bill your new credit card.
This is a huge headache and if you don’t do it in time you will have charges you will need to dispute with your credit card. Be sure to keep screenshots and emails from trying to cancel in case your bank wants them.
If you are able to cancel in a different way please leave a comment letting us know. You can also leave your experience in the comments.
Le Tote Clothing Rental Alternatives
I’m not currently using clothing rental but from talking to others and from my past experience Armoire, Rent the Runway, and Gwynnie Bee all seem to still be good options. I hope to try some out again this year and give updated reviews for those that want to try a different service.
You can also get tips and advice from others that are renting clothing in the free Clothing Rental Services Review Facebook group.
Be sure to continue to check this post or the Clothing Rental Services Review Facebook group for updates on this ongoing issue.
Becky says
Interesting! I think I just have trouble wrapping my head around “renting” clothing at that price. I can totally see how it would be great if you were losing weight and didn’t want to buy all new clothes though.
Lisa Sharp says
Yeah, I also just got another tote that I used to have a new-to-me dress for Valentine’s Day. I like it for things like that.
Whitney says
My friend tried it and loved it, but I never tried it! I’m more of a thrifty or sales type of shopper, so that would be too expensive for me. I know that I probably would want to keep it all!
Lisa Sharp says
The prices when you keep it are really good and you get a discount on your next month if you buy everything. They also sell the clothes on the site which could be a great option for thrifty people if you want to keep the clothes. Since they are gently used they are really good prices.
Candice Sapp says
I used and loved Le Tote for years until the takeover happened. Then the same things described by the author started happening to me. I was unable to pause and cancel my membership. I was not receiving totes in the mail. I have left countless messages in emails and no reply back. And I have been charged the whole time. Not quite sure what to do now, but I guess I should consult a lawyer. I have been charged hundreds of dollars and not received a product in return.
Lisa Sharp says
You’ll want to report it as fraud on your credit card. They will help you get refunds and stop future charges.
Katie says
Yes. I also had a very similar experience to the original author. I had been pausing my subscription regularly and then reactivating it for short periods of time. I stopped getting any communications back or ability to pause my account around December of 2023. I had success canceling by issuing 2 chargebacks through my MasterCard for the months after I attempted to cancel that they still charged for. I have now received the money back for both of those months with the charge back/dispute marked as resolved and I have not seen any further charges come through. From the information I received during the dispute process, it sounds like Le Tote didn’t even answer the request for more information about the chargeback from the credit card company.
Kendra Eakins says
Love this review, Lisa! I’m looking into this service and your review hit some of my key concerns- primarily being able to change sizes as you are losing weight.
Are you still using this service and do you have any additional pros or cons to add now that it has been a couple months?
Lisa Sharp says
I am still using it. I really enjoy it. I actually just joined their Style Network because I love it so much. My feelings have stayed the same. It’s hard for me to spend the money on myself but I know long-term I’m saving money and I love having new clothes all the time without the guilt of buying new clothes that won’t fit me for long. It’s super easy to change your measurements and you can always pick your size. They just suggest based off of your measurements which size they think will fit, it’s nice because I’m busty and it helps me know if my chest will fit ha.
Catherine V says
Thank you for your detailed review. I’m also working on losing weight and I tend to buy things that all look the same, too! I feel that ultimately something like this will actually save me money in the long run, and I love the idea of trimming down my wardrobe. I’m going to try it!
Lisa Sharp says
So glad the review was helpful! Let me know what you think.
Katie says
Did the options they show when choosing items to swap out change the more boxes you did? I just signed up and felt like the style was kind of boring and very business casual despite me putting on my quiz that I never wear/want work or business casual clothing. I cancelled since it seemed a waste to spend money on limited options for my personal style and they sent an email saying the boxes improve after 2-3 times. Curious your experience!
Lisa Sharp says
They add styles all of the time. They are starting to get more and more spring styles right now. Did you go to swap mode? I find the phone app to be the easiest place to search the clothing. I honestly almost always switch out the items from what they pick.
Deborah Womble says
The price for “used” clothing is a bit high, I think. But considering the cost of taking clothes to the cleaners, I get that.
This will be my first effort, ever in this trend. Wisdh me luck!
Lisa Sharp says
I hope you enjoy it! I do love that I don’t have to pay attention to if things are dry clean only with this service. I’m wearing a dress and belt from Le Tote right now. I brought my whole tote with me on vacation and it’s great knowing I won’t have to do much laundry when I get back!
Tracy says
I thought this was a cool idea and decided to give it a try. Overall, shipping was fast, customer service was good and the cost reasonable. HOWEVER, I thought some of the clothing smelled musty/bad (some pieces I would not even try on!) the items I liked were never available.
Lisa Sharp says
Oh no, did you let customer service know? Mine always seem lightly of laundry detergent.
Beth says
Lisa,
I agree with your take on Le Tote. I am pregnant, and the clothes have been perfect as I’ve been slowly getting bigger. Also their maternity selection is adorable- a great mix of business casual and straight up casual options. I also agree that I swap out the clothes they pick every time. That’s the main reason that I like this far more than Stitch Fix. With Stitch Fix, I never got what I really wanted. Here, I get what I want every time, and I get to try out cute maternity styles that I would never spend $$ buying otherwise.
Lisa Sharp says
I think it’s great that there is a maternity option. I’m glad you enjoy it as well.
Bonnie T says
I signed up for Le Tote a couple of days before reading this review, and my motives were very similar. I am looking for an updated look for the office, and don’t want to spend a ton of money or time on all the missteps I’m sure to make. I tried Stitch Fix — the fixed-price personalized styling that is apparently like Le Tote Select — but that seriously didn’t work for me. I’m hoping the rental option will enhance my weight loss journey also.
As for the price: When I consider all the effort I expend traveling to malls, outlets and thrift stores with the try-buy-return/donate treadmill, not to mention the trips for dry cleaning and loads of laundry (Thanks BTW… I hadn’t thought of that!), the monthly expense essentially cancels out. Seriously. I ran the numbers based on the amount of time wasted on weekends for poor results and it really is likely to come out the same. We’ll see, though.
I appreciate the authentic review, and will be happy to add my own experience to the mix for those who might be even more cautious than I am.
Lisa Sharp says
That is so true about driving around to try and buy new clothes! I live in a town with limited options so often went out of town for clothes shopping which added even more costs.
I’m glad you liked the review and thank you so much for adding your thoughts. Hopefully, they will be helpful for people. I’m still loving Le Tote. I did actually keep a dress this last time because it was on sale and I’ve rented it twice and love it. It’s also a style that will fit for a long time.
Jessi says
I like it so far, but I seem to have a problem with the tote swap option. When I go to swap out items I can’t see everything in my closet. I can leave the swap and see my whole closet, but then only about 6 or 8 things show up for swap. Did you have any problems like that? It is very frustrating when you plan an outfit and can only see one piece for swap. I may have to call and see if there is a problem with mine.
Lisa Sharp says
I think that happens when those items aren’t available at the time.
Carol says
Ok, you’ve convinced me I’m gonna try it!! It sounds right up my alley since I do not really like to shop. If I can do it from my own home that’s great. Plus I leave an hour away from most clothes shops/malls.
Lisa Sharp says
I agree. I’ve kept a few things that I loved but mostly I just get new things each time and send them back. It’s like an endless wardrobe. I hope you love it as much as I have.
Barbara says
I am having the same issues as Jessi. I want to try to find a dress for a wedding for this Sat (5/19). I tried to customize my tote and there’s nothing in my closet…at least nothing that would be appropriate for the wedding. I called customer service and it’s just as Lisa says…when you try to swap and there’s nothing much in your closet, its because items are not available. They told me to check every day since they update the availability of their clothes. I ended up choosing 3 dresses in hopes one will work, but I have a feeling they won’t or the tote will not arrive in time. I have a feeling I will be running out on Sat to find something to wear. Thank goodness the wedding is at 4pm. Not sure I will be continuing with Le Tote, which is a shame since I loved the first tote I received.
Lisa Sharp says
I’ve been using it for a few months now and only once or twice have I had this issue and it was recently. From people I have talked to that have used the service, it gets a little harder for a bit each time seasons are changing. So hopefully soon it will pick back up.
Bonnie Taylor says
I just customized my sixth tote (since 4/12, no less!) and I am really liking it. So far I’ve been a “one and done” shopper, and I like being able to wear an outfit, new earrings, purse, scarf, etc. then send it right back with a quick turnaround for the next one.
Lisa Sharp says
So glad you are enjoying it! I feel the same way, it’s so much fun to get to wear something new so often.
Angelina Perona says
I want to try but I’m nervous. I’m size 16 and not sure anything would fit me!
Lisa Sharp says
They offer sizes up to 16 and they have you enter measurements to try and help you find the right size.
Ashley says
I really like Le tote! It is a fun way to always have something new to wear and keeps me from “impulse shopping” or feeling like there is nothing in my closet!
I find it hard to find specifically what you are looking for that is available in your size when you want it, so you have to be flexible. However, as long as you put a ton of options in your closet, there will always be fun things available to try! I’ve liked the quality of all items, and find their fit recommendations extremely helpful, so you always know what size to try or what items might not be a good fit!
I do find their search filters to not work very well, but if you play around and try searching a lot of different ways, you’ll just keep finding things you like to add to your closet!
Another tip – I’ve had a couple minor issues, but after filling out their contact form, they have replied promptly and given me an extra item in my next tote. It’s a great bonus!
Lisa Sharp says
I’m glad you enjoy it as well! It is fun to always have new stuff. The search is a bit tough but I try to check for new things often and keep my closet very full.
I’ve heard that from a few people that they often give you an extra item if there are issues with any items. I contacted customer service awhile ago for an issue and they were quick and gave great service.
Erica says
I have been using them, no complaints about the clothes but they do get you on the price each month. They tell you to keep the clothing as long as want, but what they don’t tell you is that they still will charge you every month. You can’t get another tote (event though they charged you for it) until you return the first one. Then if you seem to be a month or so behind and try to freeze it, to again enjoy the clothes until whenever, they make you return the clothes ASAP so you really can’t enjoy them or keep them as long as you want.
Lisa Sharp says
Yes, you do have to continue the service to keep the clothes and can only have one tote out at a time. I get a tote about once a week. I like to have new things each week so this doesn’t bother me. If you like to keep them for a really long time it’s likely not worth the monthly fee. You can buy things from your tote though. You can even earn credits for buying things from your tote by referring other people.
Jenna says
Has anyone noticed the time frame of tote turn around changing? I am grandfathered into the $60/mo unlimited for three clothing items and two accessories. I used to get my tote on Mon, wear it Tues-Thurs, ship it back Friday and repeat. Now I ship back Friday and I get a tote on Wed or Thurs of the next week. They claim nothing with shipping has changed but it’s obvious that it has. Starting to question if the “unlimited” is worth it or if I should just buy more staple pieces.
Lisa Sharp says
It still the same for me. I sent one back Friday and should get one today.
Sarah says
I am a size 16 and tried Le Tote for maternity clothes. I love the idea, but it isn’t working for me. First, all of the clothes minus one Seraphine top are made of cheap polyester fabric that is hot and non-breatheable. The prints were cute, but the fabric killed it for me. Second, if I want to return the entire tote (they send it in a box), I have to find a way to cram everything in a small FedEx envelope. Which is just kind of maddening, because they sent it in a box… it’s like they are expecting you to keep pieces. Finally, I think the prices for used clothes are too high especially with the addition of the monthly fee. A $80 top for $62? Ok… but who knows how many times it’s been worn. I really, really like the idea of Le tote but I won’t renew my membership after this first month 🙁
Lisa Sharp says
I haven’t tried maternity since I don’t have kids and I’m not pregnant. I’m sorry to hear you didn’t enjoy it. I do wish they would give you a label to put on the box instead of the plastic bag. The idea of Le Tote is to just rent the items, while I do keep a few pieces from time to time the prices aren’t great but the good thing is you can send them back and get them again later without having to buy them.
I know of a few other services but I don’t think any have maternity so I don’t have a suggestion for different one to try. You may try Le Tote again post pregnancy.
Beth Petersen says
Lisa,
Thanks for your review – it’s very helpful. But I’m still confused about the membership cost, such as $79/month. What exactly does $79/month get you? For instance, does that go toward any of the clothing that you may purchase (like in Stitch Fix) or is it just to “rent” the clothing and then to purchase it, there is an extra cost on top of that?
Thanks,
Beth
Lisa Sharp says
It’s just to rent the clothes, however, the clothes are all discounted if you choose to keep something. The plans have changed since I signed up but I believe you also get a free month if you buy everything in your tote. You can also send your friend’s free trials and if they decide to join you get purchase credits that can be used for items you want to keep.
Mary says
I was going to purchase this as a gift for my sister. Which plan would you recommend I get?
Lisa Sharp says
The plan I’m using is gone so it’s hard to say. To start I’d go with the smallest.
Kaitlin says
My husband purchased me a gift card for le tote since he knew I loved my subscription back in 2015-17 and I was looking to update my work wardrobe. I tried to enter the gift card number and its won’t allow me to click “submit” to use it. The clothes have been pretty dismal the 2 months I’ve used it and the prices are listed way higher than other retailers who carry the same brands. It’s definitely not the service that it used to be.
Lisa Sharp says
Le Tote doesn’t seem to be functioning at all at this point. I’m sorry you are also having issues.
Jennifer says
Thank you for this post! I’ve been trying to cancel my Le Tote membership for the past week and have experienced all the issues you talk about. I’m going to call my bank tomorrow in addition to reporting to the BBB.
Amanda says
I’ve had the same issues trying to cancel. I’ve reached out to them multiple times with no reply. The ability to pause your account stoped working and just leads to an infinite loop. I’ve disputed charges for the last two months of membership (no clothing was ever delivered during that time) with my credit card company. Super disappointing as I’ve been member since 2015. Loved the service for years and have recommended to many friends. I mostly had my subscription on pause since Covid and remote work life, but didn’t bring myself to request to cancel until 2023.
Sabrina says
Ahhh I felt like I was reading my story for the past 2 months of trying to cancel! I had spoken to my bank in November and changed my card. Le Tote got a hold of my new card number and charged me even though I had not had a tote sent to me since September 2022. I emailed the Better Business Bureau which was no help and now just reached out to the Attorney General of CA. I had to dispute the charge with my bank and really hope that I will not have to keep doing this on a monthly basis. I do not understand how you are unable to cancel the account but they are able to get a hold of a new credit card number and charge it without your knowledge.
Lisa Sharp says
Most cards now auto change your number for subscriptions. Normally this makes life easier when we get new cards but is an issue when you have a situation like this. Ask your bank to turn off this feature, most will but you will have to fix all of your other subscriptions manually.
CJ says
Thank you filing with the California Attorney General. The BBB has no power to shut a. business down but they do. I have been recommending that everyone file a complaint with them, otherwise we will be in a nonstop loop of disputing credit card charges!
Sarah Kaufman says
I have been trying to cancel my subscriptions with both Le Tote and with NY & Company since November 2023. When you get a response from an online chat, it tells you to send them an email at hi(at)letote(dot)com, which then never gets responded to. I am having to go through my credit card and hoping that they can just block those 2 merchants. Neither phone number I have found for them works either.
Lisa Sharp says
This is the same issue we are all having sadly.
Kristen Dubenion-Smith says
Thanks for your article! I am also a Le Tote subscriber who cannot cancel and is being billed, monthly!
I had my membership paused and had the same problem you had with re-pausing in December. Reached out in all the ways you did to no avail, and then saw I was charged.
I called Bank of America who was able to put a stop on the company (no charges from them in any amount will ever be able to go through again) but BOA was unable to do a chargeback bc I don’t have proof that I canceled my membership to open a claim (only because I wasn’t able to!!) So that’s $90 bucks down the drain. But I know others are out wayyyyyy more than that.
When will this be made right? This is just so strange and frustrating. At some point in time this will need to be made right, right??? This is robbery!
Lisa Sharp says
You should be able to get it back. Send BOA screenshots of emails, phone calls, whatever you have. Banks have been refunding money to people. We need to keep pushing for media to cover this to help us get something done.
Kaili says
I agree that you should be able to get a refund if you requested a cancellation (and I am also a fellow subscriber experiencing the same issues). The below is from the Le Tote Terms of Service (link at bottom right of their website):
Cancellation. You may notify us that you wish to cancel the Subscription Service by contacting us at hi@letote.com, (415) 237-7325, or the chat functionality of the Service. Once you have notified us that you wish to cancel, we will not charge further Subscription Fees and your Subscription Service will cease on your next Subscription Billing Date. Following such cancellation, you must return any Totes and Products in your possession no later than the Subscription Billing Date on which your Subscription Service ends. If you fail to timely return any Products, you will be charged the Member Price for such Products.
Lauryn says
I was able to call Chase credit card services. I disputed the charge and said I had sent them emails canceling the subscription before the renewal date. I provided them with the dates of my attempts to contact them. The disputed charge was approved almost immediately and they are crediting back the $87.50 to my account. They have also blocked Le Tote from any further charges, so I did not need to cancel my credit card. Phew. Was worried after reading about this. Thanks for setting up this blog post as I had no idea what was going on.
Lisa says
I had this same problem with them! I tried to put it on pause, as I had been doing for about a year and it wouldn’t let me. I called to cancel and the phone number doesn’t work. Then I sent an email and no reply but then noticed I was charged for a tote which I haven’t received. I am disputing the charge with my credit card company and am hoping I get my money back. So frustrating and annoying!
Anna F says
I was able to get Le Tote to stop billing me by updating my billing info.
I used the Privacy app to create a card number with a $10 limit. I was able to change my card on the Le Tote app. It just tried billing me $90 but was declined due to my $10 limit.
Cheryl says
I received an email from hiletote.com on January 28, 2024 asking me to please update my declined “closed account” credit card or my account or my account would be closed.
Lisa Sharp says
These are automated emails be sure to check any other cards you have that could have possibly been on your account because there are reports of them charging other cards as well.
Megan F says
I am also having trouble getting them to stop billing me. I tried to contact them starting in October to cancel. I finally disputed with my bank in December. I had to cancel my card and get a new one. I just got charged again with them using my old number which doesn’t even exist anymore. I’m so confused and frustrated. Will be calling the bank in the morning. Ugh!!!
Kaili says
These issues have finally been picked up by ABC’s Philadelphia affiliate. Hopefully something comes of this!
https://6abc.com/consumer-alert-online-fashion-rental-service-le-tote-shipping-delays/14387925/
Amy says
Yesterday I discovered that although I’d tried to continue my “paused” account in October 2023, I’ve been charged $91 in November, December, and January. I was especially alarmed that I’d been charged because (1) I had to replace my credit card in October, meaning Le Tote didn’t have my card number, and I figured that even if my pause hadn’t been recorded, they wouldn’t be able to charge me, and (2) I never received an email saying that it was time to pick out stuff for my next tote, so I figured all was fine. The website said it would charge me again Feb. 27, 2024, so I called the number listed on my credit card statement. It is not in service, of course. The website as of yesterday (Feb. 20) STILL said they’d start shipping out totes January 23, 2023! I reached out to my Merrill Lynch contacts yesterday to initiate refund/stop payments. Then today the website is down. I also can’t log in on the app anymore like I could yesterday. I was a little disappointed that the website was down because I was going to try the trick of changing my credit card information, but I hope this means that they’ll stop charging everyone’s cards….(it probably just means they stopped paying their website hosting bill). I pointed out to my bank that it has to be a major breach of the biller’s credit card charging agreement to have a non-functional phone number printed on statements!
Lisa Sharp says
One good thing about the site being down is no one can join anymore!
Amy says
Absolutely! Further update: Merrill Lynch says they were able to block accounts with the name “Le Tote” from charging my card again, and they’re going to refund the $270 I was fraudulently charged, too. I just sent them the email that I’d send requesting another pause (and also confirmed that I’d received absolutely nothing in exchange for the $270 I was charged). The good news I heard today is that a friend whose pause was supposed to end on February 11 or 12 was NOT charged at all. She hadn’t received any emails from them for six months, since her last pause.
Lisa Sharp says
This is good to hear! Glad you got your money back and hopefully this means they are no longer charging people.
Kelli says
I was a LeTote customer from early 2019 – 2024. I loved it from 2019 – March 2020 and then like many folks, started working from home due to Covid and didn’t need a subscription box any longer, so I did the 2 month pause thing as well. I had a work trip in Jan 2024 so I got a box. But by the time I wanted to return it the site was no longer available so I just hoped when I returned it it’d be fine. Paranoid person that I was, I also decided to cancel my credit card. Faretheewell Le Tote.
Lisa Sharp says
It’s sad that it took such a turn. I loved it when it still worked.